Mission and Vision
Mission:
To serve our communities with compassion and dignity, one patient at a time.
Vision: 
Each of us will contribute to making Skagit Valley Hospital the best regional integrated health system in the Northwest, dedicated to understanding and exceeding our patients’ expectations.
Values:
- Patients First: We will ensure our patients receive a compassionate, respectful, dignified experience in a safe and healing environment.
- Accountability: We each accept personal responsibility. We commit to perform at the highest level and to be held accountable as individuals, as team members and as an organization.
- Operational Excellence: We will embrace LEAN principles to achieve operational excellence by demonstrating the highest standards of safety, compassion, presentation and efficiency.
- Physician Leaders: Physicians provide leadership to promote the best patient care and evidence-based outcomes. Physicians are engaged in promoting strategic growth and culture of compassion.
- Community Partnerships: We will invest in respectful partnerships to improve health and wellness in our communities.
- Culture of Respect: Live a culture that demonstrates respect for each patient, employee, provider, contractor, volunteer, and vendor.
- Personal Development: Accept personal responsibility for ongoing learning and skill development. We are responsible for investing in our employees and partners through training and skill development.
We are Committed to and Set our Priorities by our Adopted Service Standards:
- Safety
- Compassion
- Presentation
- Efficiency
We Will Each Demonstrate our Adopted Universal Attributes:
- Technical proficiency
- Responsive to my concerns
- Treats me with respect
- Listens well
- Stays calm under pressure
- Positive attitude
- Team AND patient focused
- Takes time to teach AND to learn
- Works hard and carries a fair share of the load
- Good steward of scarce resources
Adopted by the Board of Commissioners June 18, 2004
Revised October 24, 2008
Revised June 26, 2009
